Privacy Policy
GENERAL INFORMATION
At EDIT, we respect your right to privacy and are committed to protecting your personal data.
This Privacy Policy describes how "Ivy Life 9" Ltd., UIC BG208475759 ("EDIT", "we", "us" or "the Merchant"), collects, uses, stores, and protects the personal data of visitors and customers of the online store.
The policy has been prepared in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), the Personal Data Protection Act, and the applicable legislation of the Republic of Bulgaria.
By using our website or placing an order, you confirm that you have read this policy.
WHAT PERSONAL DATA WE COLLECT
Depending on how you use our site, we may collect the following categories of personal data:
Identity Data
- first name;
- last name.
Contact Data
- email address;
- phone number;
- delivery address;
- billing address.
Order-related Data
- information on purchased products;
- order history;
- preferred delivery method;
- information regarding returns and complaints.
Payment Data
Payments are processed through secure payment service providers.
EDIT does not store bank card numbers, CVV codes, or other sensitive payment data.
Technical Information
When using the site, the following may be automatically collected:
- IP address;
- browser information;
- device type;
- operating system;
- language settings;
- information on visited pages;
- date and time of visit;
- information collected through cookies and similar technologies.
HOW WE COLLECT PERSONAL DATA
Personal data may be collected:
- when you place an order;
- when you create a user account;
- when you subscribe to our newsletter;
- when you contact us by email;
- when you use our website;
- through the use of cookies and similar technologies.
WHAT WE USE PERSONAL DATA FOR
We process your personal data solely for legitimate purposes, including:
- processing and fulfilling placed orders;
- delivery of purchased products;
- processing payments;
- issuing accounting documents;
- providing customer service;
- processing returns and complaints;
- sending information regarding order status;
- sending marketing communications and newsletters, when you have provided your consent;
- improving the site's performance, security, and functionality;
- analyzing site traffic and usage;
- fulfilling legal obligations.
LEGAL BASIS FOR PROCESSING
Your personal data is processed on one or more of the following bases:
- performance of a sales contract;
- fulfillment of a legal obligation;
- your explicit consent;
- the legitimate interest of EDIT, when this does not infringe upon your rights and freedoms.
SHARING OF PERSONAL DATA
Your personal data may be shared only when necessary for the provision of our services.
We may share information with:
- payment service providers;
- courier companies;
- accounting services;
- cloud and hosting service providers;
- the Shopify platform, through which the online store operates;
- providers of analytical and marketing services, including Google Analytics and Meta, when these services are used.
All our partners process personal data in accordance with applicable legislation and solely for the purposes for which they were provided.
PERIOD OF PERSONAL DATA STORAGE
We store your personal data only for the period necessary to fulfill the purposes for which it was collected, as well as when required by applicable legislation.
The duration of storage depends on the type of information and the basis for its processing.
When data is no longer needed or the law does not require its retention, it is securely deleted or anonymized.
When the law requires certain documents to be stored for a longer period (e.g., accounting documents), they are kept for the period stipulated by applicable legislation.
YOUR RIGHTS
In accordance with Regulation (EU) 2016/679 (GDPR), you have the right:
- to receive information on whether we process your personal data;
- to access your personal data;
- to request correction of inaccurate or incomplete data;
- to request the erasure of your personal data, where applicable;
- to request restriction of processing;
- to object to processing in cases provided by law;
- to receive your personal data in a structured and machine-readable format, where applicable;
- to withdraw your given consent at any time when processing is based on it.
The withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.
To exercise any of the above rights, you can contact us at enquiries.editbg@gmail.com.
We will review every request and respond to you within the deadlines provided by applicable legislation.
COOKIES
Our website uses cookies and similar technologies necessary for the proper functioning of the site, improving the user experience, and analyzing its usage.
More information about the cookies used can be found in our Cookie Policy.
SECURITY OF PERSONAL DATA
EDIT implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
We make continuous efforts to protect your personal data through modern technical and organizational measures. However, no system for transmitting or storing information can guarantee absolute security.
TRANSFER OF PERSONAL DATA
Some of our service providers may process personal data outside the European Economic Area.
In these cases, the transfer of personal data is carried out only in the presence of appropriate safeguards in accordance with the requirements of Regulation (EU) 2016/679 (GDPR), including through standard contractual clauses approved by the European Commission, or another applicable protection mechanism.
CHANGES TO THE POLICY
We reserve the right to periodically update this Privacy Policy due to changes in legislation, the operation of the site, or the services offered.
The current version will always be published on this page, and the date of the last update will be indicated at the beginning of the document.
CONTACTS
For questions regarding this Privacy Policy or if you wish to exercise any of your rights, you can contact us:
Merchant
"Ivy Life 9" Ltd.
UIC
BG208475759